Frequently Asked Questions

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I am not feeling well but I am covid-negative as I just did my ART. Can I still attend the Pilates class or will you waive my late cancellation?

We are sorry that you are unwell. We have a 24-hour Pilates class cancellation policy. For cancellations less than 24 hours before the start of Pilates class, a class credit will be deducted from your bundle.

Due to the limited class size, we are unable to waive off any late cancellation unless a medical certificate or MOH memo is emailed to us within 48 hours from the class start time

Please note that you need to do safe entry with your TraceTogether app/token before starting your class at our studio.
By checking in using safeentry, you declared that:
> You have not had close contact with a confirmed COVID-19 case in the past 14 days
> You are not currently under a Quarrantine Order or Stay-Home Notice
> You do not have any fever or flu-like symptoms
> You agree to the terms and consent to the collection and use of your information for the purpose of COVID-19 contact tracing

You can read more here.
Hence, should you feel unwell, please stay home and not attend class or go anywhere. 

You may also refer to this link for more info on the steps to take when you are unwell