Frequently Asked Questions

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What happens if I get moved up the waitlist but I am unable to make it?

We would like everyone to have a chance to attend our Reformer Pilates classes. You are automatically added to the class anytime when a slot becomes available.

You can cancel the Pilates Reformer class without penalty if you are added to the class within 2 hours from the start of the class.

If you are added into the Pilates Reformer class more than 2 hours before the start of the Pilates Reformer class, your Pilates Reformer class is confirmed. Your Pilates Reformer class is charged even if you did not attend the class.

You should only keep yourself on the waitlist if you are definitely sure that you can turn up for the Pilates Reformer class.

If you are unsure about your availability, please remove yourself from the waitlist 24 hours before the class starts.

We advise against waitlisting for multiple Pilates Reformer classes on the same day to prevent yourself from being charged multiple times if all the Pilates Reformer classes become available.

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