Simply go to to Class Schedule > My Account to log into your Pilates Fitness Mindbody Account.
We have a 24-hour class cancellation policy. For cancellations less than 24 hours before the start of class, a class credit will be deducted from your bundle.
Due to limited capacity during the Covid period, we are unable to waive off any late cancellations unless a medical certificate is emailed to us within 48 hours from the class start time. We seek your understanding regarding this.
We are sorry you are unwell. We have a 24-hour class cancellation policy. For cancellations less than 24 hours before the start of class, a class credit will be deducted from your bundle.
Due to the limited class size during the Covid period, we are unable to waive off any late cancellation unless a medical certificate is emailed to us within 48 hours from the class start time .
If you are not a first-timer at our Pilates studio, you may skip the Reformer Introduction class. This means that you turn up at the class start time instead of the Reformer Introduction start time.
Note: You only need to attend the 30minutes Reformer Introduction once at your first class.
We would like everyone to have a chance to attend our Reformer Pilates classes. You are automatically added to the class anytime when a slot becomes available.
You can cancel the Pilates Reformer class without penalty if you are added to the class within 2 hours from the start of the class.
If you are added into the Pilates Reformer class more than 2 hours before the start of the Pilates Reformer class, your Pilates Reformer class is confirmed. Your Pilates Reformer class is charged even if you did not attend the class.
You should only keep yourself on the waitlist if you are definitely sure that you can turn up for the Pilates Reformer class.
If you are unsure about your availability, please remove yourself from the waitlist 24 hours before the class starts.
We advise against waitlisting for multiple Pilates Reformer classes on the same day to prevent yourself from being charged multiple times if all the Pilates Reformer classes become available.
To request for a new password on Mindbody system, go to Schedule Page > My Account > Forget Password.
Alternatively, you can email us.