Frequently Asked Questions

< All Topics

I have booked 2 back to back classes, why was one of them cancelled?

We do not allow members to attend back-to-back Reformer Pilates classes.

If you have booked 2 consecutive or back-to-back Reformer Pilates classes, one of the classes will be cancelled.
Or if you have booked a Reformer class followed by waitlisting for a consecutive Reformer class, your waitlisted Reformer class will be cancelled.

We will try our best to contact you for your preference before cancelling a class. However, there may be circumstances that we need to cancel one of the classes without prior notice.

Previous I am not a first-time client and I’ve booked a class, why was it cancelled?