Members are not able to attend back-to-back Reformer Pilates classes. You may book back-to-back classes only if there is time gap or Reformer Introduction between the classes.

If you have booked 2 consecutive or back-to-back Reformer Pilates classes without any break in between, one of the classes will be cancelled.
Or if you have booked a Reformer class followed by waitlisting for a consecutive Reformer class, your waitlisted Reformer class will be cancelled.

We will try our best to contact you for your preference before cancelling a class. However, there may be circumstances that we need to cancel one of the classes without prior notice.

You can cancel your Reformer Pilates class online no later than 24 hours before your scheduled class start time. If you are not a first-timer and have booked a class with Reformer Introduction, the class start time is the start of the Reformer Introduction. Failing to cancel 24 hours before class will result in a class credit deducted from your bundle.

Due to limited class capacity, we are unable to grant any late cancellation waiver regardless of class bundles or reasons unless a medical certificate is emailed to us within 48 hours from the class start time.  This means that if you cancel a class less than 24 hours before class starts, your class will be charged.

Your class may be cancelled for several reasons. One of the reasons could be that you did not meet the prerequisites for the class you booked. Our intermediate and advanced Reformer Pilates classes have class prerequisites:

> Cardio Jumpboard -> You will need to complete 5 classes of Weight Loss Reformer Pilates and/or Core Reformer Pilates and/or Flexi-Stretch Reformer Pilates Classes in the last 12 months.

> Abs-Burn -> You will need to complete 5 classes of Weight Loss Reformer Pilates and/or Core Reformer Pilates and/or Flexi-Stretch Reformer Pilates Classes in the last 12 months.

> Weight Loss Plus -> You will need to complete 10 classes of Weight Loss Reformer Pilates and/or Core Reformer Pilates and/or Flexi-Stretch Reformer Pilates and/or Abs-Burn Reformer Pilates and/or Cardio Jumpboard Classes in the last 12 months.

Please also note that we do not allow back-to-back classes, so if you have booked for 2 back-to-back classes, we will cancel your second class. If these are not the reasons why your class is canceled, please email us so that we can look into your account.

Your class could be canceled due to different reasons. Please note that your first class at Pilates Fitness needs to be Reformer Introduction with your preferred class type. If you have booked your first class without a Reformer Introduction, your class will be canceled.

Attending Reformer Introduction on your first class is compulsory and this is regardless of any past Pilates experience.