Frequently Asked Questions

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I am trying to login to the door App but I do not remember my username. What can I do?

If you have created your Aliv Door App account for our Singapore Pilates studio but forgotten your Aliv App username, please

click here for the download and installation guide.

We encourage you to attend Reformer Pilates classes at our Singapore Pilates studio at least 3 times a week!

Next I have done all the steps stated but still unable to open the door with the ALiv app. What should I do?